Frequently Asked Questions

What is SmallFarm?

SmallFarm strives to be the easiest way to manage all aspects of your farming operation. SmallFarm is web based software so there is no software to download or install on your computer. All you need is a web browser like Internet Explorer or FireFox to access your system.

What does beta mean?

Beta software is a pre-release of the final product. We offer beta software to clients for their feedback to help improve and make any final adjustments before final release. It’s a great opportunity for us to receive valued client information and for you to be part of tailoring software to your industries specific needs.

Where is my data being stored?

Your data is stored in a database on a powerful and secure Windows Server in a Hosting environment. The hosting company runs redundant servers so availability is at 99%. In addition it is backed up to another data center location. The two data centers are located in the United States. East Coast location is in Virginia and the West Cost location is in San Francisco.

What is a user?

A user is a named person who is issued a UserID and password assigned to access your personal SmallFarm farming software.

I'm not sure if I need 1 or multiple users?

Your decision will depend on whether you need two users to access SmallFarm at the same time. If that is not required you can access with a single UserID.

Can I export report data to Excel?

Yes, many of the reports provide the ability to display data on the screen, to a Portable Data File (PDF), or Microsoft Excel.

Is there a Trial available?

No, we do not offer a trial.

If I decide to cancel, what happens to my data?

You should print out your history with the available standard reports prior to cancelling the service.

If I need a special report, what do I do?

Contact our client service personnel and they will review your requirements and provide a solution.